Privacy policy

Privacy declaration

Our privacy statement relates to all personal customer data that is collected and/or used by sparks, such as when you have our website https://www.vonken-ovens.com/And visits social media pages, you fill in the contact form on our website, you sign up for our newsletter or our community. In our privacy statement we explain, among other things, how we process your personal data and what your rights are.

Sparks is responsible for the processing of personal data as shown in this privacy statement.

All our contact details can be found at: https://www.vonken-ovens.com/

Facts.

Personal data that we process:

Sparks process your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process: first and last name-address-telephone number-e-mail address-IP address.

Special and/or sensitive personal data that we process:

Our website and/or service does not intend to collect data about website visitors younger than 16 years old. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent information about children being collected without parental permission. If you are convinced that we have collected personal information about a minor without that permission, please contact us via info@spark-ovens.comic, we will delete this information.

For what purpose and on the basis of what basis we process personal data:

Sparks process your personal data for the following purposes:-Handling your payment-sending our newsletter and/or advertising brochure-to be able to call or e-mail you if this is necessary to be able to perform our services-to inform you about changes of our services and products - to deliver goods and services to you - Sparks also process personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision -making:

Sparks do not make decisions on the basis of automated processing on matters that can have (significant) consequences for people.

How long we save personal data:

Sparks do not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: 2 years.

Sharing personal data with third parties:

Spark does not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. With companies that process your data on our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Sparks remain responsible for these processes.

Cookies, or similar techniques that we use:

Sparks only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone on the first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser in such a way that it no longer stores cookies. In addition, you can also delete all the information that has been stored earlier via the settings of your browser.

View, adjust or delete data:

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data transferability. That means that you can submit a request to us to send the personal data that we have from you in a computer file to you or another organization mentioned by you. If you want to use your right to objection and/or right to data transferability or if you have other questions/comments about data processing, send a specified request to info@vonken.be. To be sure that the request for inspection has been made by you, we ask you to send a copy of your proof of identity with the request. In this copy, make your passport photo, MRZ (Machine Readable Zone, the strip with numbers at the bottom of the passport), passport number and Burgerservice number (BSN) black. This to protect your privacy. Sparks will respond to your request as quickly as possible, but in any case within four weeks. Sparks would also like to point out that you have the opportunity to file a complaint with the national data protection authority, the Dutch Data Protection Authority.

How to protect personal data:

Sparks take the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service.